Studio Policies

How would you handle this situation: neighbor (parent 2) of a current student (parent 1) was interested in SM; current student parent 1 shares account info just to give the parent 2 neighbor an idea of what the digital materials are like etc. parent 2…

• Last updated 4 years ago
• claiming territory, coaches, communication, cost of materials, cost of SHMs, digital materials, digital SHMs, group lessons, Laurie Richards, license, license agreement, materials, purchasing SHMs, requirements, Robin Keehn, sharing material, sharing materials, sharing SHM, sharing SHMs, SHM, SHM costs, SHMs, student home material, Student Home Materials, using SHMs, using the SHMs

Has anyone heard of school teachers saying children should use their own ‘internal motivation’ rather than pushing them to do something? We were discussing reward for completing tasks. Poor Mum is confused, I am telling her she needs to guide her children, manage their activities and…

• Last updated 4 years ago
• claiming territory, coach, coach responsibility, commitment, commitment to lessons, discipline, encouragement, encouraging parents, encouraging practice, encouraging students, enjoying the process, external rewards, extrinsic rewards, holding coaches accountable, holding students accountable, intrinsic rewards, Long Term Relationship, long term relationships, long-term relationship conversation, LTR, managing practice, motivation, parent support, parental responsibility, practice, practice habits, practicing, practicing guidelines, quitting, relationship, relationship conversation, relationship with coach, relationships, requirement, requirements, responsibility, rewards, student interests, student rewards, unmotivated, unmotivated students, unsupportive parent, want to quit

Do you have written in your policies, fees that are late incur extra charges? If so, how much extra do you charge? $20 late fee, no exceptions. My invoice says no places held without payment. I charge $25 if an invoice is more than 5…

• Last updated 4 years ago
• answering questions about fees, automatic payments, changing studio policies, charging late fees, claiming territory, collecting payment, communication, discount for paying early, discounted fees, enforcing your policy, fees, fees for late payment, how much do you charge, how much to charge, invoicing, late fees, lesson fees, payment fees, payment methods, payments, policies, policy, requirements, setting fees, setting policies, stating fees, studio policies, studio policy, studio policy regarding late fees, when to charge a late fee

I’d love to get feedback on how you handle absences from students who are ill. I offer make-up lessons or even extended lessons to “make up” the time. Also, what about adults or youth who are so involved in other activities that they aren’t always…

• Last updated 4 years ago
• absences, absences in group lessons, activities, adult students, busy coaches, busy families, busy students, busy teenagers, busy teens, catching up after absence, commitment, commitment to lessons, communication, extended lessons, extending lessons, group lessons, illness, make up lessons, make-ups, makeup, makeup lessons, makeup sessions, makeups, missed lessons, over committed families, policies on makeup lessons, requirements, sick students, student absences in shared lessons, studio policies

If you have a new family who doesn’t comply to the kind of payment method you specified, would you not take this student? I would rather not. I have lost students over this but if they are unwilling to accept your policies, things tend to…

• Last updated 6 years ago
• automatic payments, fees, Laurie Richards, payment methods, studio policies, tuition

I want to schedule make-up lessons for all my families whose lessons were canceled because of snow. What is your policy on bad weather? I charge by the month, not by the lesson, but the understanding is they get weekly lessons except for pre-planned holidays…

• Last updated 6 years ago
• bad weather, inclement weather, make up lessons, make-ups, studio policy, weather cancellations

I charge by term and the ongoing students pay on the last day of the term for the following term. However, I don’t usually charge at the end of the year. I wait until the beginning of the new school year in late January. I…

• Last updated 6 years ago
• deposits, non-refundable deposits, studio policies, terms, tuition

I had a parent ask for a reschedule after only giving me 11 hours of advance notice that they will miss the lesson. How do I handle this professionally without causing parents to decide to quit? It’s already in my studio policies that they should…

• Last updated 6 years ago
• make up lessons, short notice cancellation, studio policies

I wanted to share a difficult conversation success I had recently: a teenage student attempted to cancel a lesson 30 minutes prior, by saying they were sick. To me, this felt like a classic case of claiming territory, making it necessary for me to let…

• Last updated 6 years ago
• claiming territory, Laurie Richards, makeup lessons, policies on makeup lessons, short notice cancellation, sick students, studio policies

Hello everyone, I am curious to hear how various teachers decide on when and how much to increase their fees. I seem to remember Robin Keehn mentioning a particular percentage she uses when raising her rates. In the U.S. the rate of inflation is currently…

• Last updated 6 years ago
• communication, Fee increase, fees, increase, raise, tuition, tuition rate, vacation