angry parent

Showing all 3 results in angry parent

Shocking Feedback can be Excellent Feedback

I’d like recommendations on how to handle the feedback from this parent. (Please see below.) They’ve missed the last two and have only come to two classes, up to and finishing the “pentatonic” concept. The recreation only allows refund if they’ve requested for it before…

Requirement Success

Sharing a requirement-based success story. I had a family recently whose two children never practiced consistently since they started. I told parents and children consistently the past week before spring break and week following that it wasn’t a problem, but that it wasn’t going to…

Bullying Parent

This past week I had a horrid encounter. A parent, during class, was very rude, arrogant, and aggressive in his manner towards me and and SM program. He is usually in a group with other parents/kids, but this week he and his child were on…