policy
Scents in Studios
Do other teachers have rules on strong scents in their studios? I have an adult that swims ahead of our lessons and the chlorine smell bothers me. She seemed upset that I prefer she swim on a day other than before our lessons. What would…
Late Fees
Do you have written in your policies, fees that are late incur extra charges? If so, how much extra do you charge? $20 late fee, no exceptions. My invoice says no places held without payment. I charge $25 if an invoice is more than 5…
Parents trying to manipulate policy
Has anyone had any issues with parents of students trying to manipulate policy? My policy clearly states that I do not do makeup lessons or refunds unless in the event of inclement weather, and I just had all of my students and life coaches sign…
Standing by studio policies in difficult situations
A family told me this past week that they are discontinuing, because their only remaining lesson mate recently decided to discontinue, and this family did not want to continue in a private situation. My policy is 30 days’ written notice, and they’d prepaid for this…