From Group to Private Lesson
Found in: Studio Management
Ruth M. Washington
One of the first students I had was a nine-year-old girl in a shared lesson. They are big fans of my studio and the program. Last year I moved them to a group of six, but they did not like it.
This year I am planning on putting three or four of my top students with her in a group.Her mother just emailed me that she is willing to do a shared or a private lesson,but they do not like groups. Her son will be starting his second year, his group will be four-five kids this year, and she is okay with that. I really do not want to do a private lesson or waste a good afternoon time slot on a shared lesson when I have another really outstanding child parent combo that could join them. I know the customer is always right. I love this family. She did not want to try the group last year, but acquiesced but this time she seems to be insisting. Should I refer her to another teacher? I really prefer groups unless the person has a special need. I am open to divergent ideas. I know that there is not one right answer.
Shanta R. Minnesota
There is nothing wrong with referring out your private lessons if you want your studio to be mostly shared lessons. I’ve been in the process of referring out my private lessons since there have been more teachers in my area. I also charge $200 a month for private lessons ($140 for shared) which deters most people who are stuck on the idea of private lesson.
My private students also know that they are expected to have more flexibility in lesson times and that I may move them around as I have group classes starting. At the moment I only have one private student left and I’m in the process of transferring him to another teacher. He is a special needs student and my private rate is not sustainable for his family. It’s a question of what is going to be the best fit and outcome for the student. If they really need private lessons and you really need those slots for groups, it is better for everyone for them to go to another teacher.