relationship
Standing by studio policies in difficult situations
A family told me this past week that they are discontinuing, because their only remaining lesson mate recently decided to discontinue, and this family did not want to continue in a private situation. My policy is 30 days’ written notice, and they’d prepaid for this…
The power of the relationship conversation
Something I’m continually learning as a teacher is to not shy away from having the relationship conversation. When a student walks in and says, “I am really in a valley”, my goal is to not freak out and worry that she is going to immediately…