Studio Communication

Although we are super pleased we have such high retention rates due to lots of long term conversations, recently we are finding (within the last year or so) that people are tactfully avoiding 1. Talking to us about issues or things they are confused about…

• Last updated 4 years ago
• business calls, calling back no shows, calling no shows, communicate, communicating where you are at, communicating with parents, communication, communication with parents, discontinuation, discontinuation notice, discontinuation policy, discontinuing, discontinuing lessons, email communication, ending lessons, ending lessons via email, exit email, no notice ending lessons, notice, quitting, quitting lessons, short notice cancellation, social media, students ending lessons, students quitting, studio communication, talking on phone, talking to people on the phone, text, texting, want to quit

Teachers, do you have a system for emergencies? For example, I was thinking of having an “emergency card” in my studio with contact info for a trusted neighbor and my husband in case something happens to me during a lesson. Then I wondered if I…

• Last updated 4 years ago
• coaches, communication, contact info, contact information, emergency, emergency card

You know how you talk yourself blue in the face sometimes to your students about basic best practices and it seems to go in one ear and out the other? Well, I decided to let the STUDENTS speak – video tape them – and share…

• Last updated 4 years ago
• adult students, best practices, coaches, communication, learning strategies, learning tools and strategies, Long Term Relationship, making videos during lessons, strategies, student advice, student knowledge, student video, student wisdom, taking videos, testimonial video, tools and strategies, using videos, video, videos

Do you have written in your policies, fees that are late incur extra charges? If so, how much extra do you charge? $20 late fee, no exceptions. My invoice says no places held without payment. I charge $25 if an invoice is more than 5…

• Last updated 4 years ago
• answering questions about fees, automatic payments, changing studio policies, charging late fees, claiming territory, collecting payment, communication, discount for paying early, discounted fees, enforcing your policy, fees, fees for late payment, how much do you charge, how much to charge, invoicing, late fees, lesson fees, payment fees, payment methods, payments, policies, policy, requirements, setting fees, setting policies, stating fees, studio policies, studio policy, studio policy regarding late fees, when to charge a late fee

I just had my annual piano party yesterday and I was thinking it would be nice to invite parents to post photos and videos of their kids. Do any of you have both personal and business Facebook pages? Or, for that matter, only a business…

• Last updated 6 years ago
• facebook, facebook business page, Facebook private page, social media

Who has wording for an exit email? They’re choosing other activities over piano and I’m fine with the, so I just want to say a nice goodbye. Just putting the question out there actually helped me write it. I kept it simple. This is what…

• Last updated 6 years ago
• attrition, busy students, communication, exit email, exiting students

A question for those teachers with a disability: do you disclose your disability on your website or at your FIS? I have fibromyalgia. Sometimes I forget words for things (memory fog), drop things, or fall into the piano (weak muscles). It doesn’t affect my ability…

• Last updated 6 years ago
• communication, disability, disclosing teacher disability, fibromyalgia, teacher disability, transparency

Neil discusses some the components of powerful communication in this webinar. Learn how you can ensure that your studio requirements are clearly understood and met by your students and coaches, thus maximizing your success as a teacher and your students’ success with their lessons. Topics…

• Last updated 6 years ago
• alignment with coaches, communication, Laurie Richards, Neil Moore, request vs requirement, requirements, valley

In this webinar Neil talks about one of the three critical foundational conversations – Claiming Territory, and answers some common questions from teachers about establishing and regaining territory in lessons. Topics include: Where Most Studio Issues Originate (00:08) Understanding ‘Claiming Territory’ & Boundaries (05:22) Allowing…

• Last updated 6 years ago
• boundaries, expectations, persistent problems, reclaiming territory, requirements, student consequences, studio parent friend of teacher, where issues originate

In this webinar you will learn how the Introductory Sessions came about, how to get people to attend them, and tips for presenting successful FISs. Topics include: Genesis of Introductory Sessions (00:08) Format of Introductory Sessions (06:07) Discussing Parent Roles & Requirements at FIS (10:13)…

• Last updated 6 years ago
• FIS, format, information session, introductory session, Laurie Richards, lesson times, Neil Moore, parent role, scheduling, teacher training, training materials