students quitting
Young Student Wanting to Quit Lessons
I have just lost a young student (7) who was, until mid level 2, loving the piano, practicing diligently without any encouragement needed. Then just before the school holidays we had two weeks where she barely played and then her father informed me she just…
Quitting Families
Siblings in a shared lesson with 2 others, just finishing Foundation One (12 lessons) Big brother learning faster than average, and faster than his sister. Mom says they are having trouble at home because they are playing the same material, he wants to go faster…
No Closure with Discontinuation
Although we are super pleased we have such high retention rates due to lots of long term conversations, recently we are finding (within the last year or so) that people are tactfully avoiding 1. Talking to us about issues or things they are confused about…
SHM After Discontinuing Lessons
I have a question about the SHM. I talked to my boss at the studio the other day and she was concerned about students possibly discontinuing lessons with me and then proceeding to use the videos and purchasing additional levels to learn the songs. She…
Standing by studio policies in difficult situations
A family told me this past week that they are discontinuing, because their only remaining lesson mate recently decided to discontinue, and this family did not want to continue in a private situation. My policy is 30 days’ written notice, and they’d prepaid for this…
Quit or Opportunity
When a student quits I try to be understanding of their situation. I definitely do not want the door to close with that person. Usually, my quits have been due to the students being older adults who travel much of the year. Today I called one…
Students Quitting
Just received this letter from a mom of twin 8 year olds: “Dear Sheri, I am seeing a tremendous improvement in (my children). I think your program is great, however, they have an interest in Violin. They asked to do Violin instead of Piano and…
Student Who Wants to Quit
I have a 10-year-old boy who has had 70 lessons in a group with 2 others. He is one of my best students as far as practicing the way I tell him to. He does an excellent job of controlling events and learns his songs…