studio policies
Parent balking at tuition
I received a phone call from a mom whose daughter had her first lesson with me last week. She clearly wants to “try out” piano lessons for her daughter and she is not committed to continuing if it becomes a huge struggle to get her…
- Last updated 6 years ago
- commication, commitment to lessons, holidays, Laurie Richards, long term relationships, prorating tuition, studio policies, trying it out, tuition, tuition credits
Building vacation time into tuition
I have not been giving myself set time off each year, but now am considering 2-3 weeks. Any advice/thoughts? Are you talking about ‘paid’ time off? I’ve considered having at least a week paid vacation but never have done it. Yes, I know teachers who…
- Last updated 1 year ago
- flat fee tuition, Laurie Richards, paid time off, studio policies, vacation, vacation days, vacation weeks
Parents trying to manipulate policy
Has anyone had any issues with parents of students trying to manipulate policy? My policy clearly states that I do not do makeup lessons or refunds unless in the event of inclement weather, and I just had all of my students and life coaches sign…
- Last updated 9 years ago
- coach not coaching, dealing with parents, Laurie Richards, makeup lessons, policy, pushy parents, studio policies
Dealing with aggressive parent
Anyone had a parent demanding a refund for a lesson they didn’t show up to and then cancelled lessons and never came back? While I was kind and said I would refund his $25 with the next round of billing, he has sent me 4…
- Last updated 9 years ago
- missed lessons, refunds, studio policies, tuition refunds
Handling absences in shared lessons
I’m starting to teach more groups, and my biggest problem so far is one or a few students missing the class. How do I manage make up lessons? One student is in a group of two, and the moms are friends. She missed two lessons…
- Last updated 9 years ago
- absences, absences in group lessons, catching up after absence, Laurie Richards, make up lessons, makeup lessons, student absences in shared lessons, studio policies
Tuition credits question
I have always charged students per school term, regardless of when they are away on holidays. If they are away, they still get charged. But I have LOTS of students who go away! I seem to have the conversation with them frequently. I have 5…
- Last updated 9 years ago
- breaks, holidays, rescheduling lessons, studio policies, tuition breaks, tuition credits, tuition refunds
Lengthy FIS/Intro Session
I did an Intro Session last night and I notice they seem to be a little long (an hour to an hour and a half). This may be due to discussing specifics of my policy, practicing, etc. Maybe most or all of this should wait…
- Last updated 9 years ago
- communication, FIS, foundation session, information session, intro session, Ode to Joy, policies, SIS, studio policies, testimonial video
Students asking for water in class
I have quite a few students who come in (say 7-10 year olds) and after a minute or two say, “Mrs. B, may I have a glass of water?” Sometimes I’ll say, “Class is only a half hour long, I think you can wait that…
- Last updated 9 years ago
- bathroom, distractions, drinks, Laurie Richards, restroom, studio policies, washroom, water
Billing question
Does anyone else have any issues with parents asking to amend bills (after you’ve just spent hours doing them)? I have three parents who are leaving Perth mid-term – one has told me to amend the bill, the other has asked me to amend the…
- Last updated 9 years ago
- billing issues, charging by term, flat fee tuition, setting fees, studio policies, tuition, tuition policies
Inclement weather studio policies
Okay teachers, talk to me about inclement weather policies! We’ve got an ice storm underway here in Ontario, Canada…or did anyway, when I decided to cancel lessons today. Sure enough, by now the rain has stopped and things have warmed up enough that the roads…
- Last updated 9 years ago
- bad weather, crediting tuition, inclement, Laurie Richards, makeup lessons, studio policies, weather