talking to people on the phone

I just started teaching this March, and I admit I heavily rely on ECL to learn and grow. It is such an amazing community! As I’m growing my studio, I’m having some situation, and I look forward to hearing from you to share your advice…

• Last updated 3 years ago
• answering questions about fees, fee, fees, inquiries about price, lesson fees, lesson prices, phone, phone inquiries, phone results, price, prices, setting prices, sharing fees up front, Simply Music lesson prices, stating fees, stating tuition over the phone, talking about cost, talking on phone, talking to people on the phone, traditional lesson prices

Although we are super pleased we have such high retention rates due to lots of long term conversations, recently we are finding (within the last year or so) that people are tactfully avoiding 1. Talking to us about issues or things they are confused about…

• Last updated 5 years ago
• business calls, calling back no shows, calling no shows, communicate, communicating where you are at, communicating with parents, communication, communication with parents, discontinuation, discontinuation notice, discontinuation policy, discontinuing, discontinuing lessons, email communication, ending lessons, ending lessons via email, exit email, no notice ending lessons, notice, quitting, quitting lessons, short notice cancellation, social media, students ending lessons, students quitting, studio communication, talking on phone, talking to people on the phone, text, texting, want to quit

What do you say when you’re talking to people on the phone about Simply Music? I typically just give them the price and that’s it… they are looking for something cheaper, which I didn’t know even existed. Also what do you say when someone says…

• Last updated 11 years ago
• discussing rates, lesson prices, phone inquiries, Talking to People, talking to people on the phone

I am still slowly building up my piano business but have had several speculative calls or emails from people asking how much I charge? How often, etc. I find myself having a lengthy conversation with these people either via email or on the phone and…

• Last updated 10 years ago
• discussing rates, Simply Music information packets, Talking to People, talking to people on the phone

When people call and request printed information about SM, I usually give them a copy of the Curriculum Overview (they can also download it from the website), the SM History, Student Brochure, my own SM flyer, and a business card. I don’t get many call-backs,…

• Last updated 8 years ago
• free introductory session, importance of FIS, inquires, phone results, Talking to People, talking to people on the phone