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Telephone Conversation
I just started teaching this March, and I admit I heavily rely on ECL to learn and grow. It is such an amazing community! As I’m growing my studio, I’m having some situation, and I look forward to hearing from you to share your advice…
Requiring Recurring Payment for Tuition and Materials
I am considering implementing credit/debit card payments for all my students’ monthly tuition and materials fees and have a few questions for those who are already doing this. I only have a few students right now and have had no problems with payment by check…
Missed Lessons
I have a family of 2 boys that are giving me problems with missed lessons. In the early spring of this past year the mom didn’t want to pay for missed lessons while they went on vacation so had them quit for the summer rather…
Extra Fee for Lesson in Students Home?
I just received this email inquiry, and wondering 1) if you travel to students’ homes; and 2) how much extra to charge. I’m new, and have only 2 other students. I also work outside the home 3 days/week. Any suggestions would be awesome! This person…
Charging Fees per Level
I will be teaching group lessons through the local Parks and Recreation Department. Since I have to have “sections” I have arranged them by levels running 10 weeks. The students also pay a lump sum for the 10 week session. To figure out the price…
Outrageously Priced Materials?
Who has a nice response to this missive that I received today? “I am happy to pay you for your time, and am overall pleased with the program (and with you especially), but paying for the books is more difficult when they are, quite frankly,…
Ensuring payment in proper currency
I went to pay my royalties and I was charged in US dollars instead of my preferred currency. What can I do to fix this? When paying royalties, or purchasing any product from the store, you’ll always want to make sure you are paying in…
Late Fees
Do you have written in your policies, fees that are late incur extra charges? If so, how much extra do you charge? $20 late fee, no exceptions. My invoice says no places held without payment. I charge $25 if an invoice is more than 5…
Family unwilling to comply with payment method
If you have a new family who doesn’t comply to the kind of payment method you specified, would you not take this student? I would rather not. I have lost students over this but if they are unwilling to accept your policies, things tend to…
Parents requesting discounted lessons
I started to work with a student who has cerebral palsy. Tova is an amazing person and student but does have a lot of challenges, as well as in the class. Because of her many issues, the 30-minute lesson can easily extend longer than that…