policies on makeup lessons
Drop-In / Office Hours
I wonder if anybody is offering an extra “drop in hour” for extra support to students? I was thinking, perhaps 10 minute time slots. I believe I heard reference to this on one of the recent calls with Neil and thought it was a great…
Emergency Cancellation
I am sad to say that my mother-in-law is very ill and may pass any day. I sent an email to my students and parents giving them a head’s up. So if/when I have to cancel lessons, they will be ready. Also I did it…
Student Absences
I’d love to get feedback on how you handle absences from students who are ill. I offer make-up lessons or even extended lessons to “make up” the time. Also, what about adults or youth who are so involved in other activities that they aren’t always…
Student canceling lesson with short notice
I wanted to share a difficult conversation success I had recently: a teenage student attempted to cancel a lesson 30 minutes prior, by saying they were sick. To me, this felt like a classic case of claiming territory, making it necessary for me to let…