Student Retention/Attrition

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Webinar Series: 11/29/2017 – Piano – How Unfulfilled Expectations Impact Your Studio & Your Results

In this webinar Neil talks about the design of upset, what that means specifically and how to manage, and more importantly, prevent upset from occurring. This includes developing an understanding of some underlying dynamics in your relationships with students and coaches with regard to expectations.…

Enrollment with over-committed families

Do any of you have an enrollment protocol to keep people who are over-committers from enrolling, or do you just let the turnover happen? At the FIS, I make it very clear that I require a parent to attend class — to see the value…

Parents anxious to start reading

I’ve lost a few students recently (starting Level 3) because the parents are taking them to a traditional teacher to learn to read notes, even though the kids were doing well and I told them that we were moving toward note reading soon. They compared…

Coaching students through Level 4 valley

I am seeing a pattern of students growing restless in Level 4 and at the beginning of the reading process. This is usually around two years into lessons, and seems to coincide with students entering middle school. I feel sad to see them give up…

Supporting a student who needs a break

One of my students will have a baby in a couple of months and she already has three other children, so she said she will need a break at that time. Any suggestions how to support her to keep up with her piano journey at…

“Trying it out”

What is your take on parents who say “We’re just going to try this for a year and see if it works”? Do you take on the student and think of it as an opportunity to impact the parents’ viewpoint since this is the way…

“Trying out” Simply Music

Just curious how you handle inquiries from people who are interested in “trying it out” vs being committed to a long-term relationship with piano. I’m looking for students and families who place a high priority on music, although I’m well aware that without being exposed,…

Keeping upper level students

I have quite a few higher level students leaving for different reasons. Some of them are very hard to teach. Somehow group lessons don’t hold well for me lately. Students keep telling me they are too busy to practice and many of them are not…

Teaching and coaching your own children

I am desperately seeking help for teaching my own daughter. She is 14, and we have been doing SM in a group for 5 years now, and are in the midst of Level 6. Even though she does not like it, she mostly has been…

Help for me and for Life Coach… Student wants to quit

I’ve been teaching for about 8 months, and I’ve lost 3 students so far, all of whom I agreed it was the best decision that they not continue lessons with me. I have 7 other very happy students… and now one who wants to quit.…