unhappy parent

Showing all 3 results in unhappy parent

Shocking Feedback can be Excellent Feedback

I’d like recommendations on how to handle the feedback from this parent. (Please see below.) They’ve missed the last two and have only come to two classes, up to and finishing the “pentatonic” concept. The recreation only allows refund if they’ve requested for it before…

Requirement Success

Sharing a requirement-based success story. I had a family recently whose two children never practiced consistently since they started. I told parents and children consistently the past week before spring break and week following that it wasn’t a problem, but that it wasn’t going to…

Duet Questions—Unhappy Parent

Can I open a discussion about duets in general and how playing in public in a duet in approached? This is a response I sent to a parent who was not happy a student played a duet and not a solo at a Christmas Sing-a-long.…